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December 17, 2010 on 6:12 pm
We frequently get emails from customers with common and unique floorcare questions. We answer these questions directly to the customer who asks and we post many of them on Facebook and (more briefly) on Twitter. If you find the following carpet care tips helpful, “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week. Remember to “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week. This post includes info for Mohawk FloorCare Essentials, Host, Nylac & furniture glides for use on carpet. Q: How do I clean grease and tracked-in dirt from the “green” carpet Mohawk makes out of recycled pop bottles? A: Mohawk recommends the Mohawk FloorCare Essentials Carpet Stain Remover, 32oz Spray or Carpet Cleaning Kit, to treat stains on their EverStrand™ & SmartStrand® Carpets and they emphasize routine vacuuming & cleaning for ongoing care and upkeep.
Q: My carpet gets “dented” where the coffee table sits in my family room. The table moves when my kids rest their feet on it and they never seem to notice so now I’ve got carpet dents in more than one spot and the table is getting wobbly from being moved. I’m looking for a way to fix this problem since telling my kids to take their feet down doesn’t seem to be working well enough. A: Equinox makes carpet glides for furniture that disperses the weight of the table leg onto a disk that is padded on one side and hard plastic on the other reducing the “dent” effect on the carpet. The table will move more freely on these discs alleviating the stress on the table legs. So now when your kids put their feet up, the table will still move but you won’t have the problem with carpet “dents” and the table legs will not be stressed. Glides come in two sizes, 2-3/4” or 5” round.
Q: I cleaned a coffee stain from my beige carpet with a cleaner I bought at the grocery store. The stains seemed to be gone at first but now the area keeps getting dirty so I think it’s not totally gone. How do I get rid of this? Is there a carpet cleaner that will take up the whole stain? A: Host Carpet Cleaner will take up most stains without leaving a residue. Host is a dry extraction system that absorbs soils as it dissolves them. The dissolved spot does not have the opportunity to run to the base of the carpet so there isn’t anything there to wick back to the surface. For small areas, the carpet cleaning kit or 2.5lb shaker pack should do the job.
Q: Someone told me that Nylac Carpet Cleaner is good for cleaning my carpet because I’ve got allergies and it’s got no odor and is safe. Do you have an MSDS sheet for this product so I can check for myself? A: Yes, we have just updated the Nylac product information to include the MSDS sheet. You can go directly to the Nylac MSDS sheet or to the Nylac Product page.
December 8, 2010 on 7:13 pm
We frequently get emails from customers with common and unique floorcare questions. We answer these questions directly to the customer who asks and we post many of them on Facebook and (more briefly) on Twitter. If you find the following stone, tile & grout care tips helpful, “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week. Remember to “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week. Q: Does 1877floorguy.com have product for use on ceramic tile? A: We sell a variety of products for ceramic tile. Here are a few brands that have products for ceramic tile- Aqua Mix, Bona, DuPont™ StoneTech®. In addition, we can answer your questions about the right maintenance products for the type of tile you have. Call us at 1-877-356-6748.
Q: Which DuPont Sealer has a lifetime warranty for use on Marble? A: I don’t know of any sealer (by any manufacturer) that has a lifetime warranty. All sealer needs to be reapplied. You may be thinking of DuPont™ StoneTech® BulletProof® Sealer or Heavy Duty Sealer. Both are recommended for use on natural marble w/ expected wear of 3-5 years when properly maintained. For routine cleaning of sealed Marble, use DuPont™ StoneTech® Revitalizer® Cleaner and Protector or Stone & Tile Cleaner.
Q: My foyer floor is Marble and I’m not sure if I need to seal it. How can I tell and what Sealer should I use? A: Place a few drops of water on the marble floor and wait 15 minutes. (This works for any stone surface.) If the water beads up and wipes off without leaving a dark spot then your surface is well sealed. If the water absorbs into the surface then you need to apply Sealer. For interior use, DuPont™ StoneTech® Professional Heavy Duty Sealer works well to protect a polished marble floor. Once sealed, use Revitalizer® Cleaner and Protector, for routine maintenance.
Q: Can I use AQUA MIX High-Gloss Sealer to seal natural stone in a shower? A: AQUA MIX High-Gloss Sealer is a topical sealer and is NOT recommended for areas where there maybe standing water. Instead USE a penetrating sealer such as AQUA MIX Sealer’s Choice Gold or AQUA MIX Penetrating Sealer.
Q: Can I use AQUA MIX grout colorant over epoxy grout? A: AQUA MIX Grout Colorant can be applied over epoxy grout. Coverage is 50 to 300 sq. ft. per kit depending on the width and porosity of grout joints. For best accuracy use the Coverage Chart.
Q: I use Bona Hardwood Floor Cleaner for wood floors in my house. It seems like such a gentle cleaner, can I use it on my bathroom ceramic tile? A. For tile floors (stone & laminate also) use Bona Stone, Tile & Laminate Cleaner which is formulated for this type of floor. If you’re already using the Bona Floor Cleaning System for hardwood, you can use the same Microfiber Mop & Cleaning Pad which makes this an economical choice. The Bona ST&L Cleaner is available in 32oz Spray & Spray Mop Cartridge. However if your floor is under warranty, check the warranty before you buy cleaner. Flooring manufacturers often require a particular cleaner to uphold warranty.
December 2, 2010 on 4:34 pm
Using the wrong type of cleaning solution on a hardwood or laminate floor may result in oil residue that looks murky or hazy. These cleaners often contain acrylic polish which requires mineral spirits to remove the film left behind. For removing acrylic polish and other wax-residue left by product such as Mop & Glo or Orange Glo follow these directions. Test this method in an inconspicuous area before treating the entire floor. Consult the flooring manufacturer for their recommended cleaning methods. Preparation & Materials:
Mix in a bucket (8:1) 16 oz (2 cups) of ammonia to 1 gallon of Bona Hardwood Floor Cleaner or 1 gallon of Bona Stone, Tile & Laminate Cleaner. Directions:
Important Warnings & Advisements:
Other types of flooring, such as vinyl or ceramic tile, can often handle more aggessive cleaning agents than wood and laminate floors. If you’ve got a similar problem with a type of floor not addressed in these instructions, contact us at help@1877floorguy.com or 1-877-356-6748. We’ll direct you to the best solution for your floor.
December 1, 2010 on 6:02 pm
We frequently get emails from customers with common and unique floorcare questions. We answer these questions directly to the customer who asks and we post many of them on Facebook and (more briefly) on Twitter. If you find the following linoleum & vinyl floorcare tips helpful, “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week. Q: Is the Armstrong Genuine Linoleum Polish a high shine or a satin finish shine? A: Armstrong GLP is a MEDIUM-HIGH FINISH so it’s in between high & satin. Try it in an inconspicuous area before treating the entire floor to see if you like the sheen.
Q: We have a Mannington Adura® Floor in our kitchen that is very hard to keep clean. Every few months it needs a deep cleaning, which means me on hands and knees using a brush — very hard work. I am wondering if the Mannington Heavy Duty Cleaner would help this. How would you recommend this product be used? A: This product will help as it is more aggressive than a daily cleaner and should be used only every few months or so depending on the traffic in your home. Read the article, Mannington Adura® Vinyl Floor Care & Cleaning Guidelines, to learn more about cleaning & maintaining Mannington Adura®.
Here’s one for the industry- Q: How far into the floor does the flash cove need to be when it butts up against the floor which is a different color? A: There are no set “”rules”" regarding flooring that is coved meeting the field material. Based on my experience, I suggest the coved material should have min 6″” (more commonly 8”) from the wall /vertical surface. This allows enough material, beyond the cove stick, to be flat on the floor for 100% contact with the floor and adhesive. Remember to “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions. We post Q & A’s a few times each week.
December 1, 2010 on 5:43 pm
Includes questions regarding Bona, Bruce, Uniclic, Quick Step, Award Wearmax. We get emails all the time from customers with common and unique floorcare questions. We answer these questions directly to the customer who asks and we post many of them on Facebook and (more briefly) on Twitter. If you find the following hardwood & laminate floorcare tips helpful log onto Facebook and “Like Us” or Twitter and “Follow Us” for answers to all types of flooring questions. We post Q & A’s a few times each week. Q: I cleaned my hardwood floor with Orange Glo and it left an ugly residue. Is there anything that will get this off? A: Click on this link for directions that will help you remove the Orange Glo from you floor, Removing Acrylic Polishes from Hardwood Floors & Other Hardsurface Floors.
Q: When I take up the rugs from my hardwood floors I can tell that the wood under the rugs is lighter than the rest of my floor. Is this due to sunlight? Is there anything I can do to darken the light areas? A: Yes, exposure to daylight does cause wood to darken. The areas covered by rugs aren’t able to darken. Remove the rugs completely or move them every so often so these areas get exposed to daylight.
Q: My Uniclic-Quickstep Laminate Floor (installed ‘07) has worn very well however the cleaner I am using, given to me by the contractor who installed my floor, leaves an oily film. What do you recommend to clean the residue and shine the floor as it should? A: Quick Step has floor care products to clean and maintain Uniclic Floors. As far as restoring any luster that may have been lost with the wrong cleaning products, try Bona Stone, Tile & Laminate Floor Polish to restore shine. We suggest that you test all products in an inconspicuous area to be sure they bond properly and give the right sheen before you treat the entire area.
Q: Bona Hardwood Floor Refresher says that it CANNOT BE USED after Bona Hardwood Floor Polish has been applied to the floor. Does that mean if the polish has EVER been used on the floor? What if I use the cleaner (for a thorough clean) and then Refresher even though I have used the Bona Polish in the past? If not, what can I do to bring the shine back to my dull hardwood floor? A: This is a great question that we get often. If Bona Polish has been applied to the floor, EVER, you CANNOT use Refresher BECAUSE it will leave a white film or haze on the floor. You CAN apply Bona Polish, Low or High Gloss, again to rejuvenate your hardwood floor. This can be done periodically to bring the shine back to your floor. Frequency depends on the amount of traffic on your floor so it may be every few months or every few years.
Q: A couple months ago I ordered a Quick Step Floor Care Kit for my Quick Step Laminate Floor. The cleaner and mop work very well. I have noticed, however, that Bona also sells a laminate floor cleaner. As long as my laminate floor is Quick Step, should I stick with the Quick Step Quick Clean, or will Bona work just as well? A: Flooring manufacturers often formulate their cleaning products to provide optimum care for the floor they are intended to maintain and using these products will uphold your floor’s warranty should you ever need it. Other cleaning products may contain ingredients potentially harmful to your floor. Quick Step and Bona are both quality laminate floor cleaners however in this case we recommend you stay with the QuickStep Floorcare Products.
Q: I have an Award Hardwood Floor with the Wearmax Ceramic Finish. I have ordered the recommended Wear Max Cleaner from you in the past and see that it is now discontinued. What should I use to clean my Award wood floor? A: Recommended replacement is Bona Hardwood Floor Cleaner. Use a Microfiber Mop with the cleaner. Mop package comes with a dusting pad which can be used dry to dust the floor periodically & before mopping.
Q: I’m looking to buy a Bona Professional Floor Mop. Do you carry this product? It looks like you carry just about everything for the “Bona System”. A: Likely you’re looking for the 18″ Professional Mop which is sold in a kit. In addition to that we carry several Bona floor mops on our website in the Bona Mops, Pads & Covers Section including a 15″ Residential Mop Set and an all-in-one Spray Mop.
Q: I have 8 year old Bruce hardwood floors throughout my home. It seems that I have, over the years, used products that have built up on the wood floor leaving a film. What cleaner do you recommend to remove the film then keep the floors looking great? A: Bruce has their own line of maintenance product recommend for use on their wood floors. Presuming your floor is urethane coated hardwood, you’ll want to use the Bruce Hardwood & Laminate Cleaner, avail in 2 sizes- 32oz Spray & 64oz Refill. This cleaner should lift the residue on your floor and leave it residue and streak free. You’ll likely need to put more pressure on the mop than you typically would and go over it a several times if the buildup is heavy from years of other cleaners. Bruce also has Fresh Finish Floor Polish that will refresh the shine on your floor once it is thoroughly cleaned.
Q: How do I get an MSDS for a product on your website? A: Many of our products have an MSDS link located at the end of the product’s description. If you are viewing a product that does not have an MSDS, contact us via email at help@1877floorguy.com or call 1-877-356-6748 and we’ll forward the information to you.
Remember to “Like Us” on Facebook or “Follow Us” on Twitter for answers to all types of flooring questions! We post Q & A’s a few times each week. |
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