As a Yahoo! Store, 1877Floorguy.com participates in Customer Surveys that gauge the quality of service and products we provide to our Customers.
We are proud to say that 1877Floorguy.com rated Excellent and Good by 96% of our Customers that participated in the Survey. Of the 96% Excellent and Good Ratings, 80% were Excellent! Based on 2,000 Customers surveys we are pleased to see that our Customers find value in the service and products we provide. Here are a few comments from our Customers…
Jacqueline in NY wrote, “Floor Guy’s delivery was faster than lightning! Also, the customer service number is placed on each item, just in case of questions, problems, etc. What a great idea! I will not hesitate to buy from Floor Guy again.”
Patricia in MN wrote, “It was very easy to order and my purchase came quickly. I was kept informed of my order until it arrived. I would order from them again.”
Jay in CA wrote, “I purchase a supply of floor polish every few months. I keep on going back to the same place because everything goes smoothly. The price is right, and the service is excellent.”
1877Floorguy.com has been an internet retailer, selling floor care products, for more than 9 years. Our employees have, on average, 25 years of experience in the flooring business. With such a depth of experience behind each employee at 1877Floorguy.com we are able to serve our customers well because we know flooring products and how to care for them. Often we hear from Customers like Nicholas in PA who said,
“The gentleman who helped me on the phone was terrific. He knew what kind of floor I have by name and what I needed to care for it. He knew the website, directed me well and advised on quantity. Very quick and courteous. Far above most. I was impressed and recommended to others.”
At 1877Floorguy.com we continue to grow our floor care product lines because we know that most Flooring Retailers and Big Box Stores do not stock a wide range of products to care for the floors they sell. This makes it difficult for individuals to locally find and purchase manufacturer recommended floor care products that uphold their flooring warranty. June in FL had just this experience. When she ordered from 1877Floorguy.com she had this to say,
”I could not find the type of wax needed for my Bruce hardwood floors in my local area. I searched the web and found Floor Guys. They had exactly what I needed and got it out to me promptly and fairly priced.”
Currently, we stock more than 1,000 sku’s (each item has a unique sku), and continue to add products to our offering, making 1877Floorguy.com the largest retailer of manufacturer recommended floor care products in North America.
Our customers are valuable! With over 60,000 customers in North America, 1877Floorguy.com strives to keep each and every one happy so they’ll do business with us again and again. We consistently ship orders next business day (When occasionally products are out of stock we keep in touch with our customer so they know the status of their order up to the time it ships.), we have knowledgeable Customer Service ready to help M-F, 9a-5p EST. Customer can call with questions about floor care or to place orders at 1-877-356-6748 (1-877-Floorguy).